And I was surprised to see just how many of the common workplace tools we use are already AI enabled. A list of the top ten is shared here. For example, did you realise that social media organiser Hootsuite, spell and grammar check tool Grammarly and the sales & marketing component of Salesforce all use AI?

It’s becoming increasingly clear that entrepreneurs who embrace AI have a distinct competitive advantage over those who don’t. For example, AI-powered marketing tools allow you to personalize messaging and better target your audience. Amazon’s ‘recommendation engine’ has been suggesting products to customers based on their browsing and purchase history, for years already – improving customer retention and driving their global domination of online sales. Our own Takealot must be paddling hard to catch up.

AI is also revolutionizing operations management by identifying patterns and anomalies in data, helping optimize performance and reduce costs. Global courier company UPS uses AI to optimize its delivery routes, delivering significant savings in fuel and time costs. I’m pretty sure our own Checkers 60:60 does too.